People who are looking for assistance will fill out a form at the Ask For Help page. This information goes into our database. Certain portions of the information are shown to givers who are searching for who to help, such as name, general location. We use contact forms to communicate -- no email.

Contact Forms

When you use our contact forms, we keep all information you provide as strictly private, except for sections that are clearly marked on the form as shareable information.

Cookies

When you login to Trusted Helping, we use a cookie to store your login details (so that you do not have to fill in your details when you visit subsequent pages.) These cookies will last for approx two weeks. Some parts of the site are password-protected. We use cookies (which reside on your computer and are under the control of your browser) to enable you to return to password-protected areas of the website without having to re-enter your password many times. If you wish to disable these cookies, this will mean you cannot login as our login process depends upon cookies. Thus, if you set your browser to disable cookies, you will not be able to access certain parts of this Site.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use the Google analytics tool to obtain statistics about the visitors of our website. All info is handled by Google. Info about how Google handles this data is at https://www.google.com/policies/technologies/partner-sites/

Who we share your data with

We do like to forward certain information as provided by givers or recipients to other media, to get the greatest exposure for you. If we get a submission from you, we will assume that you've read and agree to the Site Guidelines and that you give us permission to send the information out and that you are allowing reprinting based on creative commons terms.

We retain the right to publish your information and images you include in your submissions in collections in books or other websites.

How long we retain your data

If you leave any content, the content and its metadata are retained indefinitely. This is so we can recognize and approve any follow-ups. You do have the ability to delete all your submitted content, whenever you like.

What rights you have over your data

If you have become a submitter to Trusted Helping, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Under hopefully rare circumstances where we determine that submitters may be misusing our systems, such activities may be reported to law enforcement agencies. In such cases, Trusted Helping may release personally identifiable information, including name and address, to those agencies.

Monetary Donations

If you choose to make a donation to Trusted Helping, the simplest way to do that is Venmo to Burton-Smith-5. Or Paypal vidya@webwisesage.com No monetary transactions are done through the website.

Data Tracking

In order to better serve, we use cookies and periodically analyze web logs. We may also use third-party services such as Google Analytics. This helps us understand traffic patterns and know if there are problems with our website.

Links to Other Websites

Trusted Helping may provide links to third party websites, and other websites may provide links to the Site. Third party websites operate according to their own terms of use and privacy policies. Trusted Helping has no control over such third party websites, and by using this Site, you acknowledge and agree that Trusted Helping is not responsible for the availability of such third party sites, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites. You further acknowledge and agree that Trusted Helping will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, advertising, products, or other materials on or available from such sites.

Changes to the Privacy Policy

Trusted Helping may revise or amend this policy at any time at our sole discretion. We encourage users to visit this page periodically to review our current policy.

How you can contact us

If you have any further questions, feel free to write us by using the Contact Form at Contact Us.